Public Relations Office

Poliambulanza shall safeguard the data subjects through several protective measures designed for making all the staff aware of their responsibilities regarding the patients’ rights.  In any case, the data subject may lodge a complaint by the appropriate organizations representing its interests or by the Office for Relations with the Public. (URP), a service intended to:

 

  • Give general information

  • Listen to and understand the users’ demands and needs 

  • Accept suggestions, osservations, and complaints regarding inefficiency or possible blameworthy acts.
     

     

Complaints are to be sent in writing to the UP at the following e-mail address: urp@poliambulanza.it

You can also call the following number: 030/ 35 152 36 or go to the Secretary’s Management Office (C Area, first floor) from Monday to Friday, from 9.00 am to 1.00 pm.

As a rule, within 30 days the URP, as part of its investigation of the complaint, shall provide a written replay exclusively to those having submitted their report in written form or by e-mail.

 

We remind you that the anonymous reports shall not be taken into account.

 

 

 

 

 

 

Fondazione Poliambulanza Lombardy Region Ministry of Health

Poliambulanza PR Office: providing information and listening to your needs.


Fondazione Poliambulanza Hospital | Brescia, via Bissolati, 57- Tel. +39 030-35151 P.iva 02663120984, N.REA BS468431

All information contained in the site are for informational purposes only.

Fondazione Poliambulanza Hospital is not responsible for eventual damages caused by third parties resulting from the use, or misuse of information contained including errors related to the content.


Privacy | Cookie policy | Credits